We may collect and process the following categories of personal data:

a. Information You Provide Directly
‍Name,
email address,
phone number
Company details
Billing and payment information
Correspondence via email or contact forms
Content submissions (e.g. interviews, podcast participation)

b. Information Collected Automatically
‍IP address
Browser type and version
Device type
Operating system
Referring URLs
Browsing activity and pages visited
Cookies and usage data

c. Special Category Data
‍We do not generally process special category (sensitive) personal data unless explicitly required and consented (e.g. for event accessibility requirements).

We use your data for the following purposes:
To provide, manage, and improve our Services
To respond to enquiries or customer support requests
To process payments and issue invoices
To send you marketing or promotional communications (only with your consent)
To deliver personalised content and user experience
To manage events, podcast participation, and editorial contributions
To comply with legal or regulatory obligations

Under the UK GDPR, we rely on the following lawful bases:
Consent – for email marketing and certain cookies.
Contract – where processing is necessary for a service you’ve requested.
Legal Obligation – to comply with tax, accounting, or legal duties.
Legitimate Interests – for service improvement, security, analytics, or marketing to existing customers.
You can withdraw consent at any time by contacting us.

We may share your information with:
Our affiliated brands (THEFEEDAGENCY, THEFEEDMAG, THEFEEDPOD, THEFEEDEVENTS)
Service providers and partners (e.g., hosting providers, analytics, payment processors)
Legal or regulatory bodies where required
Event collaborators, speakers, and panelists (only with your prior consent)
We do not sell or rent your personal data.

If we transfer your data outside the UK (e.g. to cloud service providers), we will ensure appropriate safeguards are in place, such as:
Adequacy decisions from the UK government
Standard Contractual Clauses approved under UK GDPR

We retain personal data only as long as necessary:
For service provision and follow-up
To comply with legal obligations (e.g. tax law)
For legitimate business interests (e.g. marketing unless unsubscribed)
Typically, data will be held for no longer than 6 years from the date of last interaction unless required otherwise by law.

You have the following rights:
Access – to see what personal data we hold about you
Rectification – to correct inaccurate dataErasure (“Right to be Forgotten”) – to request deletion of your data
Restriction – to limit how we use your data
Data Portability – to receive your data in a structured, commonly used format
Object – to the processing of your data for direct marketing or legitimate interest
Withdraw Consent – at any time
To exercise your rights, email us at office@thefeedgroup.co.uk. We may request proof of identity before actioning your request.

We take appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or misuse, including:
SSL encryption on our website
Regular software updates
Secure cloud storage
Access controls and audit logging

We may send you newsletters or promotional content if you opt-in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
We will never send marketing emails without your prior consent.

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.” We encourage you to check back periodically.

If you're unhappy with how we handle your data, you have the right to lodge a complaint with:Information Commissioner’s Office (ICO)
Website: https://ico.org.ukPhone: 0303 123 1113